HALALFREE SUPPORT A little help. A clearer way forward. Questions about your account or a place you’ve found? We’re here to help you get the most out of HalalFree.
Email our team ↗ hello@halalfree.app How can we help? Start with the essentials below.
01 / PURCHASES Subscriptions & purchases Already subscribed? Tap Restore Purchases on the app’s subscription screen, using the Apple Account that made the purchase.
To manage or cancel, open iPhone Settings → your name → Subscriptions → HalalFree .
Apple handles refund requests for purchases billed through Apple and determines eligibility.
Request a refund through Apple ↗ 02 / YOUR ACCOUNT Sign-in & account access Forgotten your password? Use the password-reset option on the sign-in screen to get back into your account.
You can open your profile from Account & support on the subscription screen, even without an active subscription.
Reset your password ↗ 03 / COMMUNITY Report a listing or review Something doesn’t look right? Use the reporting options in the app, or email us with the venue name, review details and your concern. You can also block reviewers in the app.
Always confirm current sourcing and opening hours directly with a venue before visiting.
Send a content report ↗ 04 / PRIVACY Your data & account deletion Delete your account from the app’s account settings. This permanently removes your account and associated app content.
Deleting your account does not cancel an Apple subscription. Cancel it separately in Apple’s settings.
For data access, correction or deletion requests, email our team.
Read our privacy policy ↗ BEFORE YOU EMAIL
Include your account email, app version and a short description of the issue. Please never send your password or payment card details.