HALALFREE SUPPORT

A little help.
A clearer way forward.

Questions about your account or a place you’ve found? We’re here to help you get the most out of HalalFree.

Email our team

How can we help?

Start with the essentials below.

Subscriptions & purchases

Already subscribed? Tap Restore Purchases on the app’s subscription screen, using the Apple Account that made the purchase.

To manage or cancel, open iPhone Settings → your name → Subscriptions → HalalFree.

Apple handles refund requests for purchases billed through Apple and determines eligibility.

Request a refund through Apple

Sign-in & account access

Forgotten your password? Use the password-reset option on the sign-in screen to get back into your account.

You can open your profile from Account & support on the subscription screen, even without an active subscription.

Reset your password

Report a listing or review

Something doesn’t look right? Use the reporting options in the app, or email us with the venue name, review details and your concern. You can also block reviewers in the app.

Always confirm current sourcing and opening hours directly with a venue before visiting.

Send a content report

Your data & account deletion

Delete your account from the app’s account settings. This permanently removes your account and associated app content.

Deleting your account does not cancel an Apple subscription. Cancel it separately in Apple’s settings.

For data access, correction or deletion requests, email our team.

Read our privacy policy